How we use inflight wi-fi [Infographic]

Locations of Gogo's ground based antenna beaming wifi to planes (Chris McGinnis)

Locations of Gogo’s ground based antenna beaming wifi to planes (Chris McGinnis)

Bay Area Travelers (BATs) are lucky. Since the area’s technocratic elite demand wi-fi access on planes, most airlines offer the service on flights to/from Bay Area airports. Hometown carrier Virgin America offers it on all flights. Delta, the third largest carrier at SFO offers it on all domestic flights. United and American offer it on all their flights between SFO and New York JFK– but it’s hit or miss on other flights.

Southwest now has wi-fi on 75% of its fleet. United says that it should have 300 wi-fi equipped aircraft by the end of this year. JetBlue is talking about adding a newer, faster version of satellite based wi-fi and offering it for free to all passengers.

This week Gogo, the major purveyor of inflight wi-fi produced some interesting numbers around how we use their service– see below for an interesting infographic.

RELATED: Gogo to upgrade inflight wi-fi capacity. 

From Gogo:

When it comes to staying connected at 36,000 feet, tablets and smartphones now make up a whopping 67% of the devices being used to connect to Gogo. Tablets are the most preferred device at 35%, followed closely by laptops (33%) and smartphones (32%).

Apple devices are still reigning above the clouds, following the tablet trend with the iPad being the device of choice. Among all mobile devices being used to connect through Gogo, 84 percent carry Apple’s iOS operating system while 16 percent carry the Android operating system. If you look only at the smartphones our customers are using, the iPhone makes up 73 percent and all Android devices make up 26 percent, with Blackberry and Windows based devices each making up less than 1 percent of devices being used in air.

So, what are our passengers doing once they connect at 30,000 feet? It’s no surprise that general Web surfing ranked as the number one in air, online activity users want to do. Besides Web surfing, passengers spend their time in flight accessing personal email, engaging in social media, checking sports scores and shopping. Business travelers ranked accessing their work email and finalizing reports as the most frequent activity above the clouds. Passengers also utilize Gogo to explore their final destination’s weather, entertainment options and directions upon their arrival.

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  • Tom Aarts

    I flew in from SNA to SFO last night on a United plane with a wifi sticker on the outside (next to the door) only to have an announcement by the captain stating there really was no wifi. Sorry folks! United makes huge claims about how much money they’ve spent on all the upgrades to their fleet but all the planes I fly are falling apart (and I average between 15k-20k miles per month on United). The old Continental and most International are much nicer than the United domestic.

  • chris

    Hey John: It’s on all domestic flights run out of SF… I will change copy to reflect that. And yes, Delta, like United is adding wifi to its international fleet. See this: http://news.delta.com/index.php?s=43&item=1651

  • JK

    Chris – Correction on Delta carrying WIFI on all flights out of SF. I fly to Atlanta often on Delta, and occasionally I get an internationally-configured plane heading overseas from Atlanta that does not have WIFI. Has Delta added WIFI to its international flights since I last flew two months ago?

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