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5 travel fees worth paying

The evening spread at the Park Royal on Pickering in Singapore is substantial. (Photo: Chris McGinnis)

The evening spread at the Park Royal on Pickering in Singapore is substantial. (Photo: Chris McGinnis)

The whole country seems to be making a collective groan when it comes to planning summer vacations.

And why not?

An early look at airfares (especially to Europe) shows some painful peak pricing, especially in July and early August. For example, nonstops from San Francisco International to cities such as London, Frankfurt and Paris are already running $1,400+ roundtrip. (And if you don’t book now, you’ll likely pay close to $2000 round trip later this summer.)

United made us all go bug-eyed when it announced that it was raising change fees on nonrefundable tickets to an egregious $200 last month. Our eyes popped even more when American, Delta and US Airways quickly matched the higher fee.

Then Frontier Airlines announced that it would begin charging $2 for in-flight beverages (including water) and $100 for gate-checked bags that don’t fit under the seat.

While I think that bag fees and change fees are rotten, the airlines love them—last year they collected nearly $6 billion in baggage and change fees alone. Fees, which now comprise nearly 30% of airline revenues,  are what’s been keeping them in the black in recent years.

But airlines aren’t the only ones playing fee-for-all. By now nearly every frequent traveler has been hit by a surprise “resort fee” or overpriced wi-fi fee at hotels. (Beware of those evil “per device” vs per room wi-fi fees, especially when traveling with others!) Rental car companies pile on all kinds of extra “concession” fees or hit us with obnoxiously high per-gallon fees when we don’t have time to fill up the car on the way back to the airport.

United Economy Plus seating usually provides enough room to work on laptops. (Photo: United)

United Economy Plus seating usually provides enough room to work on laptops. (Photo: United)

But all fees aren’t bad. As a matter of fact, I’m happy to pay fees that can truly improve my travel experience.

Here are five fees I don’t mind paying:

>Roomier seats. Elite level members of airline frequent flyer programs get free access to “premium economy” seats near the front of the cabin and by exit rows. However, non-elite travelers can pay a fee for access to these seats. Airlines determine such fees by the length of the flight and demand, and can range from $10 to $100. But on a long flight, a few extra inches can provide enough space to open up a laptop and be productive inflight. It can also make a big difference in comfort if you are tall like me, so it’s a fee I’ll pay when I have to.

>Early boarding. One of the most cherished benefits of elite status with airlines is the ability to board first and lay claim to overhead bin space. However, I spread my airline business around, and I’m not elite on every carrier I fly. So, for example, I’m happy to pay Southwest a $12.50 “Early Bird” fee to get me near the front of the boarding line—especially in the heat of the summer when planes are packed and overhead bin space scarce.

>Inflight wi-fi. When inflight wi-fi from Gogo or Row 44 works well (which seems increasingly rare), it’s definitely worth the fee to me, especially on transcontinental flights. This year, United is installing satellite-based wi-fi on its international fleet. It helps pass the time, keeps me productive and eliminates arriving at my destination to a full email box. $20 for a good connection on a five-hour flight? Sure. That’s money well spent to me.

Tip: To help sooth the sting of high fees, consider this: When you charge these travel related fees on credit cards linked to rewards programs, you are earning points you can use for free trips down the road. For example, with my Chase Sapphire Preferred card, I earn two points per dollar spent on travel (including most fees). Eventually, all those charges will add up to points I can redeem to help cut the high cost of future trips.

Inside the nice new Club at LAS near the Virgin America gates at Las Vegas McCarran Airport (Photo: Chris McGinnis)

Inside the nice new Club at LAS near the Virgin America gates at Las Vegas McCarran Airport (Photo: Chris McGinnis)

>Airport Club access. Have you ever been stuck in Chicago, Dallas, Houston or Atlanta during the summer thunderstorm season? Hordes of summer vacationers milling around…air conditioning systems straining to keep things cool…then the clouds roll in and gum up the works for hours. That’s the time it’s worth the $50 fee for a day pass to airport lounge. But get there early—once the lounge fills up, it’s open to members only. Also, be on the lookout for new non-airline, pay-to-play lounges such as The Club at SJC, Club at LAS (Las Vegas) or others like it– the per use fee is just $35 and definitely worth it during a long layover!

>Hotel Club Floor. When you know a trip is going to be all business all the time (and you don’t plan to get out much), a hotel club, executive or concierge floor is almost always worth the extra cost. When you pay the premium, you’ll likely get breakfast, snacks, booze (sometimes) and heavy hors d’oeuvres at night, free wi-fi, gym and business center access. Rooms are usually slightly larger and likely to be on upper floors offering better views. Plus, you can check in and out in the lounge and not have to wait in lines that can form in the hotel lobby. If I’m not planning to get out much, I’m usually happy to pay the premium of 20% or 30%.

Do you agree? Which travel fees seem most onerous to you? Which are you happy, even eager to pay? PLEASE leave your comments below. 

Chris McGinnis

HAVE YOU READ THE CURRENT ISSUE OF THE BAT: New 787 Dreamliner flight at SFO, Mileage Plus ranks highly, Sour Milk, SFO Airport Tiff, Virgin America loss, Tito’s vodka, dream of a new Terminal 1 at SFO.  Let’s catch up on Bay Area Travel news right now>>>

Disclosure: My company, Travel Skills Group, Inc, has a commercial relationship with Chase Card Services, which is mentioned in this post.

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Do you trust hotel review sites? [Infographic]

Copenhagen's elegant Hotel D'Angleterre re-opens May 1 after a 2-year re-do (Chris McGinnis)

Copenhagen’s elegant Hotel D’Angleterre re-opens May 1 after a 2-year re-do (Chris McGinnis)

Nearly every traveler I know (including me) checks out hotels on TripAdvisor before making a booking. I’m sure you do, too. Right? The infographic below provides an interesting look at how travelers use the review sites and what makes them trustworthy. It also provides some tips on spotting “fake” reviews. (The infographic was prepared by Olery, an online reputation management company for hotels.)

How do YOU feel about hotel review sites? Do you use them? Trust them? Other than TripAdvisor, which sites do you find most helpful?

Please leave your comments below!

HotelReviews-olery-infograph-FULL

Chris McGinnis

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Travel Q&A re: Boston bombing

Today SFO>Boston flights unaffected by bombs (Photo: Barkley Dean)

Today SFO>Boston flights unaffected by bombs (Photo: Barkley Dean)

What’s the situation at local Bay Area airports?

At 4 pm today, my contacts at the airports as well as readers surprised me with NO reports of longer lines, increased scrutiny, etc. Boston had a brief “ground stop” which lasted only about an hour, and apparently operations are back to normal there and elsewhere… FAA airport delay map shows green dots only across the country.

How early people should arrive at the airport?

As always, people should arrive 1-2 hours early– However, if delays increase at airport security due to more intense scrutiny, this is a great time to utilize what I call the “No hassle travel trifecta” 

What you should do if you’re traveling to Boston this week? 

Some Boston hotels are already offering no-questions-asked refunds. If you have a reservation downtown near site of bombing, I would cancel and ask for refund. If you are stuck with a non-refundable hotel reservation from a third party site (like Expedia, Travelocity, Hotwire), I would call the online agency and ask to be moved to another nearby hotel at the same rate. Virgin America is waiving change fees for those traveling to/from Boston April 15-17.

Will airport security become more strict in coming days? 

No sign yet of increased airport security or more intense scrutiny of passengers. I’m monitoring this now. If you have noticed more intense scrutiny at security checkpoints, please leave your comments below. Best news is that we are currently in a relatively slow travel season… spring break has just concluded, so airports are relatively uncrowded and quiet. Expect to see a very visible police presence in most major downtown areas and famous, popular sites, as well as airports.

NOTE: The situation is still very fluid and subject to change.

 

Chris McGinnis

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Mega mileage earning bonuses proliferate

A room at the Andaz Wall Street in NYC nets 15K Mileage Plus miles (Photo: Andaz)

A room at the Andaz Wall Street in NYC nets 15K Mileage Plus miles (Photo: Andaz)

Word about two new travel websites, RocketMiles and PointsHound, which woo frequent travelers with massive mileage bonuses for hotel bookings, is starting to leak out.

A quick scan of RocketMiles today shows that it is currently offering 15,000 Mileage Plus miles for a three-night stay (@ $493/night) at the swank Andaz Wall Street in New York City in late April. On Pointshound, book three nights at the trendy James Chicago hotel at $254/night, and you earn 6,600 Virgin America Elevate points.

Sounds to good to be true, right?

Let’s take a look and see if they are right for you.

First off, these sites are likely appeal to the type of traveler who is more focused on earning miles than saving money. That’s because the rates they offer are close, but not always as low as those found on more conventional booking sites.

They are set up to appeal to so-called “rogue” or “unmanaged” travelers—those who are not required (or choose not) to book hotels through a central corporate travel department or agency.

Screenshot from RocketMiles

Screenshot from RocketMiles

Pointshound founder Peter Van Dorn told The BAT that a light bulb went off when research showed that 61% of all business travelers book hotels wherever they want, regardless of company policy (and without penalty). He added, “The other related data we found encouraging was the size of this  market: ~8 million elite-level frequent travelers in the US make 13 hotel bookings a year on average. At ~$300 per stay, this gets to a market size of $30 billion just in the US.”

Are YOU signed up for The BAT? If not, why not? Subscribe to The BAT via e-mail!

Earn 8,000 Mileage Plus miles at the Westin Michigan Ave in Chicago (Photo: Westin)

Earn 8,000 Mileage Plus miles at the Westin Michigan Ave in Chicago (Photo: Westin)

How do they do it? Generally, the sites buy distressed hotel room inventory (unsold rooms) at a discount, then mark the rate up to the average online travel agency price, and take that spread. Then, they buy miles from airline programs to provide members with the incentive to book through their sites.

“Every property is selected and screened by our staff of experienced business travelers. RocketMiles attracts the type of frequent travelers that our hotel providers are trying to reach, which is why they offer us rates with enough margin to bundle the rooms with incredible amounts of airline miles. It’s a win-win for everybody,” said RocketMiles founder Bjorn Larsen in an interview with The BAT from Chicago.

Both sites are free. And both offer the promise of big mileage bonuses, but there are some differences worth noting.

Pointshound, with offices in downtown San Francisco, was first to market with the concept (Oct 2012), and partners with more than 150,000 hotels around the world.  It offers mileage bonuses on three different tiers based on rate—the cheapest rates net the fewest bonus miles. Pay a bit more, and your bonus-earning blossoms, or you can pay a rate that allows you to earn both miles and hotel points. Members earn miles with United Mileage Plus, Virgin America Elevate, Delta SkyMiles, American AAdvantage among others.

RocketMiles is just coming off beta this month, and its hotel inventory is limited—on purpose. The site states, “We don’t want to bother you with unremarkable offers…We only offer a handful of hotels in cities and neighborhoods where our customers travel the most.” When you book via RocketMiles, you are unable to earn hotel program points. But the mileage bonuses it offers are tough to resist. RocketMiles works with United Mileage Plus, Delta, American, US Airways, and Hawaiian.

Sounds great, but not everyone is completely sold on the idea yet. Seth Miller, who writes the popular and pithy Wandering Aramean Boarding Area blog told The BAT,  “I’m not entirely convinced that either product is going to be universally better for travelers. There are so many booking portals now, each with their own hook trying to get a share of the booking market…In many ways the proliferation of these sites makes it harder for consumers to compare the total value proposition. That’s not to say that they’re bad; it just means a bit more work to truly maximize your travel dollar.”

Note: These sites have “refer a friend” offers which The BAT signed up for (and you can, too).  So if you make a booking from links posted here, we get 250-1000 miles. Come on and help us out! 

When it comes to hotels, are you a price shopper or a points shopper? Are the big bonuses worth shopping yet another travel site? Please leave your comments below.

Chris McGinnis

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Are YOU signed up for The BAT? If not, why not? Subscribe to The BAT via e-mail!

Catching up on Bay Area Travel News, Feb 24

FREE PARKING AT SFO? Last week a new service called FlightCar soft-launched an innovative new car sharing service at SFO. FlightCar lets people parking at the airport rent their vehicles out to other travelers. Every rental is insured up to $1 million, and every renter is pre-screened. Depending on the size, age and condition of your car, you can also make up to $10 per day in gas credits. (And you avoid having to pay for airport parking.) Airport valets are at SFO to pick up and drop off cars to renters. They even wash your car. If you are a renter, FlightCar valets meet you at the airport with your rental. Rates are about 30% less than what you’d pay the big guys like Hertz or Avis. Watch the video above to see how it works. Would you do this? Please leave your comments below!

NEW UNITED FLIGHT BONUSES. Remember last year when The BAT broke the news about United’s new flights from SFO to Paris and Taipei? Those inaugural flights are coming up soon, and United is offering mileage bonuses on both runs. To Paris (11,000 miles roundtrip), you’ll earn 50% to 100% bonus award miles for flights between April 11 and May 31. Register here. For Taipei (13,000 miles round trip), United is also offering 50% to 100% bonuses for flights between April 9 and June 30. Register here. (UPDATE 2-25-13: United has confirmed that dates for the launch of these flights has been affected by the grounding of the 787 Dreamliner. Tentative new start dates: SFO-Paris: April 26; SFO-Taipei: June 6.)

Chris McGinnis inspecting ANA's maintenance hangar at Haneda Airport on the day before the 787 was grounded. (Photo: Chris McGinnis)

BAT-man Chris McGinnis inspecting ANA’s maintenance hangar at Haneda Airport on the day before the 787 was grounded. (Photo: Chris McGinnis)

787 UPDATE: If you didn’t get a chance to jump on one of those shiny new Boeing 787 Dreamliners when United had them at SFO, or when ANA was flying them from San Jose to Tokyo, it sounds like it might be a while until you get the chance to do so. United announced this week that it was dropping the 787 from its schedule through at least June, and has put off new routes set to use the plane, such as Denver-Tokyo. ANA announced today that it has canceled all 787 flights, including San Jose-Tokyo, through at least May 31.

STARWOOD SPG TEAMS WITH DELTA. Delta and Starwood have launched a unique new program called Crossover Rewards, which offers reciprocal benefits in both programs. This means that starting March 1, Starwood Preferred Guest elites get access to Priority lines when checking in and can board Delta flights early. Delta Diamond and Platinum Medallions will get elite level benefits in the Starwood Preferred Guest (SPG) program, including 4 pm checkout, free internet, and one SkyMile per dollar spent on room rate in addition to Starpoints. They will also get one free check bag. Details and registration here:delta.com/crossoverrewards or spg.com/crossoverrewards. Insiders tell The BAT that a Starwood brand will team up with Delta later this spring with some trendy inflight amenities or other promotions. Have you flown Delta from the Bay Area recently? What did you think?

HILTON HHONORS DEVALUED: Effective March 28, Hilton HHonors will play under a new set of rules. Instead of the current seven award tiers, there will be 10. The highest tier will now require a whopping 95,000 points per night, up from just 50,000. You’ll pay more during high season, and less during low season. This is indicative of a travel industry trend I’ve been following—when paying with cash or with points, peak season prices are rising through the roof due to rising demand from travelers. The only way to get the best deals at rates that feel reasonable is to fly or stay during low or so-called “shoulder” seasons. How do you feel about this? Angry enough to dump Hilton and move to a competitor? Well, not so fast…This week Starwood rolled out its adjusted list of hotel award categories, with more hotels moving up than down—not as severe as Hilton’s, but still. Thoughts?

Screen shot 2013-02-24 at 9.50.06 AM

Atop the shiny new $7 billion Marina Bay Sands complex in Singapore (Photo: Chris McGinnis)

SWEATY IN SINGAPORE. Your BAT editor recently traveled to Singapore to research and write his latest BBC Business Trip Column: Business Trip: Singapore. If you haven’t been there recently, check out this column to learn about the city’s newest hotels, hottest tables, and how those new casinos are affecting the local economy.

STREAMING MOVIES ON SOUTHWEST. Last week Southwest announced that it would offer more on demand TV and movies on all wi-fi equipped aircraft (75% of its fleet). Movies cost $5 per device. Wi-fi access (via Row 44) costs $8 per day. Most Southwest flights I take are so short that movies aren’t really an option. What do you think? Have you tried using Southwest’s in-flight Row 44 wi-fi product, which seems to get about as many complaints as the Gogo system used by other carriers? Please leave your comments below.

Harvey Milk San Francisco International Airport?

Harvey Milk San Francisco International Airport?

HARVEY MILK AIRPORT. Despite the lukewarm reaction to the idea (among BAT readers and others) the campaign to add Harvey Milk’s name to SFO continues. SFgate’s City Insider blog said, “Privately, politicos say they’ve heard from plenty of local constituents, including gay and lesbian residents, who like the brand name of SFO, don’t think it’s worth the cost, fear the embarrassment of losing at the ballot or just don’t think it’s worth getting worked up over either way.” The Harvey Milk Foundation has donated $4,500 to a campaign to get the measure on the November ballot, and there’s a slick new website promoting the cause. Have you voted in our poll yet? Please do!

How do you feel about renaming San Francisco International Airport?

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Please leave any additional comments you have about renaming SFO in the comments box below.

– Chris McGinnis

 

 

Catching up on Bay Area Travel news (Feb 10)

New fees on the way at Southwest Airlines (Photo: Chris McGinnis)

New fees on the way at Southwest Airlines (Photo: Chris McGinnis)

Here’s what Bay Area Travelers (BATs!) need to know this week….

United Mileage Plus in court. A federal judge has rejected United’s attempt to throw out a lawsuit accusing the world’s largest carrier of taking benefits away from some of its most loyal fliers. The suit claims United revoked Million Milers’ “Lifetime Premier Executive” status, which entitled them to favored treatment in bookings, seating priority and upgrades, and demoted them to lower-tier “Gold” status.

Superstorm Nemo forces airlines to waive fees. The giant snowstorm that swept through the Northeast this weekend forced airlines to waive change fees for travelers holding tickets for air travel through Monday Feb 11. United was the last major carrier to join the gang offering to waive the fees, and then had to expand the window for waivers from 8-9 Feb to 8-11 Feb. Remember, if your flight is canceled and you decide to not take a trip at all (instead of accepting the airlines’ offer to re-accommodate you on another flight) you can ask for a full refund.

Spring break could be pricey, dicey this year. An early Easter (Sunday, Mar 31), that cold winter back East, and an improving economy means that travelers should brace for an expensive and crowded Spring Break travel season this year. Whether you have business trip plans or beach trip plans, if you plan to travel during the last two weeks of March—you need to make reservations now… and plan to deal with crowds and high prices. Listen to BAT editor Chris McGinnis discuss this news on KCBS last Friday.

Earn Virgin Elevate points when dining out. Virgin announced a new partnership with Mogl, allowing Elevate members earn points for something we all do a lot of in the Bay Area—dine out. All you have to do is register your credit card with Mogl, and then dine out in participating restaurants (good selection in SF and other California cities) The offer’s a bit complicated, but why not sign up? Details here.

American + US Airways merger expected this week. It’s been a long time coming, but most industry watchers say that a merger between American Airlines and US Airways will finally be announced this week. Most expect the new airlines to be called American, but the new CEO will be US Airways current CEO Doug Parker. The airline will be based in Dallas. Since both American and US Airways have little presence in the Bay Area, the impact here will be negligible.

Winter hotel promos: Marriott’s Megamiles promo is back—you can earn double airlines miles for every stay through April 30. Stay at Best Western three times between now and April 14 and you’ll get a certificate for one free night good for those price spring or summer peak season stays later this year.

Fly American from the Bay to Hawaii? An enhanced codeshare agreement between American and Alaska Airlines will allow American to put its code and sell tickets on the 22 Alaska Airlines flights from the Bay to Hawaii. For those of you with big banks of unused AAdvantage miles with dreams of tropical paradise, now’s the time to redeem.

ANA Dreamliner cancellations at San Jose extended. Until the root cause of battery malfunctions and fires can be determined, the Dreamliner will not fly to San Jose (or anywhere.) While investigators seem to be making slow progress, ANA decided to go ahead and cancel Dreamliner flights all the way through March 30 (That’s nearly 10 weeks of no flights.) The BAT asked ANA why they don’t substitute another aircraft on the route, they said that they only have certification to fly the 787 on the route and that applying to use another aircraft could take weeks or months. In addition, ANA is likely having a tough time filling the holes in its schedule by the grounding of 17 of its aircraft, and for now, its easier to bus San Jose passengers up 101 to catch their flights at SFO.

New fees at Southwest. Southwest Airlines passengers who are used to not showing up for a flight and then requesting full credit for that flight for future use later are in for a surprise. Southwest says it will soon impose a no-show fee on cheaper restricted tickets if you don’t contact the airline and cancel your plans within 24 hours of flight time. Southwest’s “Early bird” check in fees have increased to $12.50 from $10. In addition, if you want to nab an open position in the first boarding group, Southwest now charges a $40 fee for that. In addition, the fee for oversized or overweight bags, or a third checked have increased from $50 to $75 each. Southwest still does not charge for the first or second checked bag…but industry scuttlebutt is that Southwest will likely join other carriers in charging bag fees starting next year.

Business class to Orange County. Did you know that AirTran flies daily a 2-class Boeing 737 (business and coach) with Gogo wi-fi between SFO and Orange County? Coach class roundtrip fares are in the $150 range, and business class is only $315. (The flight stops at SNA, then continues on to Cabo)

BAT headlines from this week:

10 things about Singapore Airlines A380 at SFO (Photos)

United maintains dominance at SFO

Virgin America CEO David Cush: Why San Jose?

 

 

 

Mormon-led Marriott joins push to dump DOMA

Marriott Marquis in downtown San Francisco

Marriott Marquis in downtown San Francisco

Have you heard? Mormon-led Marriott International is one of the first large US corporations to join an HRC coalition to repeal the anti-gay Defense of Marriage Act (DOMA).

Here’s what Marriott’s David Rodriguez said about joining the coalition: “We are proud of our longstanding commitment to diversity, inclusion and equal treatment of all our employees within our benefits programs…Joining the business coalition for DOMA repeal affirms that commitment.”

In December, Republican presidential candidate Mitt Romney, who has donated to pro-Proposition 8 groups,  re-joined Marriott’s board.

A story in the LA Times includes quotes from Bill Marriott on why he does not mix his personal views on marriage (man-woman only) with the operations of his business. “We have to take care of our people, regardless of their sexual orientation or anything else,” said Marriott in a recent interview. Bloomberg reports that 13 other large corporations, including San Jose-based eBay and Redwood City-based Electronic Arts have also joined the coalition. San Francisco-based Kimpton Hotels has also joined in.

Does this change your mind about Marriott? Have you avoided staying at the various Marriott brands (such as Ritz-Carlton, JW Marriott, Courtyard, Residence Inn) due to its deep connections to the Mormon Church? Please leave your comments below.

–Chris McGinnis

 

First look: London’s newest business class hotel

IMG_0762 IMG_0632 IMG_0676 IMG_0652 IMG_0708 IMG_0713 IMG_0627 IMG_0714 IMG_0712 IMG_0760 IMG_0651 IMG_0706 IMG_0756 IMG_0747 IMG_0662 IMG_0658 IMG_0745 IMG_0751 IMG_0750 IMG_0650
Centrally located smack between Buckingham Palace and Westminster Abbey on a quiet bend in Broadway.
Porte cochere on Broadway, a quiet street through central London. (Photo: Chris McGinnis)
Modern, sky-lit check in desk surrounded by original art and sculpture.
More art near elevator banks at each floor.
Light, bright rooms in blonde wood, leather and gold.
Flat screen TVs hidden behind glass wall that double as mirrors.
Big bathrooms, with marble, separate tub and shower, Molton Brown products.
Views are limited to nearby streets and alleyways.
Nespresso machine in every room.
Politically-inspired art throughout the hotel
US-style electrical outlets-- no adaptor required.
Check out the fingerprints in the carpet.. New Scotland Yard is next door!
Young, energetic staff had extra training while waiting for hotel to open.
Umm. BBQ Ribs at Blue Boar Restaurant & Bar. (Photo: Chris McGinnis)
Politically inspired art in the Blue Boar Bar
The handsome Blue Boar Restaurant is the setting for breakfast and dinner.
Hat tip to the British palate: Pulled lamb!
Pulled pork on a silver platter.
A solution for sticky fingers
The hotel is steps away from sites like Westminster Abbey

 

The brand-spankin’-new InterContinental Westminster is London’s newest business class hotel, with the central location, service, and style business travelers require. It also has a handsome restaurant and bar with a type of food you would not expect to find across the pond.

While in the UK over the holidays, I checked in at the hotel for two nights. Take a spin through the slideshow above… then take a read through what you need to know here:

>The 256-room hotel opened in early December in a quiet, yet very central area of London, in between Buckingham Palace and the Houses of Parliament, Big Ben and Westminster Abbey. It’s next door to New Scotland Yard.

>The new hotel was built inside a group of 19th century buildings called the Queen Anne’s Chambers—so even though it looks traditional red-brick-London on the outside, everything inside is modern and brand new. As a matter of fact, when I was there, rooms on two floors of the hotel were still under construction.

>Room rates start at about $350 per night, and since its part of IHG, you can earn and burn Priority Club points here.

The new InterContinental Westminster near Buckingham Palace. (Photo: Chris McGinnis)

The new InterContinental Westminster near Buckingham Palace. (Photo: Chris McGinnis)

>This is one of the few luxury hotels in London that offers free wi-fi—and since the hotel is new, it has fat, fast pipes for quick and easy downloading, streaming, etc.

>Rooms are decorated in a pale palette of blondes, beige and gold, with classy wood, leather, marble and chrome finishes, which keeps the rooms bright—a good thing since most windows in the low-slung (6 story) building look out to other buildings across alleyways and streets or into light wells.

>Bathrooms are big, modern and bright with separate tubs and showers. However, I was not a fan of the large, heavy, sliding doors separating the bathroom from the sleeping room. They seem awkwardly heavy, and not very soundproof, which can be important when more than one person is in the room.

>Its fresh-faced, young, and professional staff is energetic, highly trained– delays in opening the hotel meant more training time for employees.

>Since the hotel hopes to attract London’s political set, the lobby and common areas are all connected, and designed to see and be seen. For example, when you walk in to the chic limestone, sky-lit lobby, you can look through to Emmeline’s, an elegant tea and champagne bar, then through that to Blue Boar Smokehouse, the hotel restaurant and bar.

>Art and interior design are inspired by the hotel’s location. For example, carpet in the corridors sports an unusual fingerprint design (for the spooks in Scotland Yard next door). Most of the paintings and sculpture include characters from London’s rich political scene, past and present—for example, there are busts are Margaret Thatcher, Tony Blair and London’s blustery mayor, Boris Johnson. (See slideshow above)

>Eventually, a gym and fitness center will open in the basement, but it was still under construction when I was there.

Umm. BBQ Ribs at Blue Boar Restaurant & Bar. (Photo: Chris McGinnis)

Umm. BBQ Ribs at Blue Boar Restaurant & Bar. (Photo: Chris McGinnis)

>It felt a bit odd for me, someone who grew up in the BBQ-sauce-soaked South, to dine on smoke ribs, pulled pork, baked beans and cole slaw in London. But I did, and loved it! In typical British style, the, the BBQ at the hotel’s Blue Boar Smokehouse is served on (get this…) a silver platter. And in another hat tip to British tastes, the restaurant offers pulled lamb. Kudos to the chef Jon Ingram, who served up sweet, smoky and moist pulled pork, and spare ribs charred and spread with just the right amount of sauce. To finish, a classy finger bowl is provided to rinse sticky fingers.

>The Blue Boar Bar, with green leather love seats, plaid loungers, wooden floors and a full bar looked like it would be great fun with a crowd. But when we were there, parliamentarians were on Christmas break, so it was quiet.

>Overall, The InterContinental Westminster is a very nice, new hotel in a quiet corner of London. However, it is not as grand and flashy, nor does it offer the expansive high-rise views (or high rates), as InterContinental’s big flagship hotel on Park Lane.

>The neighborhood around the hotel is a hotspot for new hotels… nearby you’ll find the St Ermin’s hotel and 41 Hotel both opened within the last year and both worth a look-see!

–Chris McGinnis

Cheapest time of year for Hawaii? (Infographic)

When is the cheapest time of year for trip to Hawaii? Right now! According to booking data from FlipKey, the average cost to book a vacation property in Hawaii is during September. October and November, when average rates plunge to just $135 per night. (There’s also a lull in late April/early May.)

Compare that to peak season in Hawaii (around Christmas or Valentine’s day) when average rates run closer to $400 per night. (FlipKey is an online booking site that connects home or apartment owners with those who would like to rent them– like Airbnb, Homeaway or VRBO.)

Airfare to Hawaii is currently at yearly lows, too. A quick scan on Kayak shows average roundtrip fares for trips in September, October and early November in the $300 range for one stop flights or about $350 for nonstops from all three Bay Area airports. In a few rare cases, you can find fares dipping below $300 at this time of year…but you have to be vigilant in checking almost daily and acting fast when fares drop.

Also, over the next few months United has plenty of 40,000 mile saver awards available for coach roundtrips between SFO and HNL and a handful of 100,000 mile saver awards for first class. (But with fares this low, I would suggest paying instead of redeeming.)

If you could jump on a plane to Hawaii in the next month or so, would you be more interested in renting an apartment or villa…or would you stick to the hotel routine? If you were traveling to Hawaii or elsewhere on a business trip, would you consider renting an house or apartment instead of a hotel? Why or why not? Leave your comments below. 

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FlipKey Travel Trends: Hawaii Infographic

FlipKey Travel Trends: Hawaii by vacation rentals site FlipKey.com

If you could jump on a plane to Hawaii in the next month or so, would you be more interested in renting an apartment or villa…or would you stick to the hotel routine? If you were traveling to Hawaii or elsewhere on a business trip, would you consider renting an house or apartment instead of a hotel? Why or why not? Leave your comments below. 

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Two exotic new hotels in Paris (Slideshow)

Earlier this month in Paris, I had a chance to swing by two of the city’s newest hotels: The W Paris- Opera and the Shangri-La.

Wow! The city of lights hotel scene has got it going on.

The W hotel is so new that the cab driver from the Gare du Nord did not know what I was talking about when I said,  ”S’il vous plaît me prendre à hotel W.” (Thank you, Triplingo!) I had to find the Google map on my mobile phone to show him the way.

This brand new 91-room hotel is located in the center of the city near the famous old Opera House. As in most W hotels, there’s always a scene in the lobby (spilling out onto the sidewalk in summer), with DJ’s, models, wannabe models and assorted poseurs. 

Rooms are small and unusually appointed… for example, there are stickers on the wall and pillows on beds with caricatures of famous French men and women. Throughout the hotel are walls of black enameled sheet metal punctured with holes through which lights sparkle— I was told this sparkle was supposed to represent the melding of New York and Paris.  In the less expensive rooms, bathrooms are separated from the room by a sink and mirror– not a wall or a door. This offers a bare minimum of privacy– the small, black-walled closet-like room for the toilet is separated from the rest of the room by only a sliding door. (See slideshow above) That’s no problem if you have the room to yourself… but not great if sharing with another.

On the upside, the hotel is brand new…and new is good in a popular city like Paris where much of the hotel stock is overused and outdated. Basic wi-fi is free. It has a super-convenient location in the center of the city with easy access to several metro lines. There’s a clean, bright fitness studio on the top floor. Speaking English is no problem, and the young, toned, well-coiffed  staff is eager to please— not a hint of French snootiness. High demand is keeping base rates this fall in the $500 per night range.

The chic new Shangri-La hotel opened in late 2010 and is giving established 5-star hotels like the Four Seasons Georges V or the Le Meurice the jitters. It took four years to restore this building– which was once the home of Napoleon’s grand nephew Roland Bonaparte– located in the Trocadero, a posh neighborhood of embassies and mansions between the Arc d’ Triomphe and the Eiffel Tower.

You’ll find a comfortable blend of Asian hospitality (hot tea delivered to rooms at check in, congee on the breakfast menu) and chic French design.  It’s not a huge hotel– only 81 rooms– about half of which offer dramatic views of the Eiffel Tower. Elegance like this does not come cheaply… room rates start at $900 per night. The Shangri-La suite in the penthouse fetches a cool $23,000 per night. (Flip through the slideshow above for a peek of this spectacular suite!)

And it’s not just the Shangri-La that is giving luxury hoteliers in Paris heartburn… a new Mandarin Oriental just opened near the Place Vendome this summer– just a few blocks away from the famous Paris Ritz hotel, which is closed for the next two years for a complete re-do.

What are your favorite Paris hotels? Please leave your comments below. 

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