More 787 Dreamliners flock to Bay Area + Loss of LAN

Norwegian will fly a brand new Boeing 787 Dreamliner between Oakland, Oslo and Stockholm next year.

Norwegian will fly a brand new Boeing 787 Dreamliner between Oakland, Oslo and Stockholm next year.

The Bay Area has several Boeing 787 Dreamliners headed our way in coming months.

Today, Norwegian Air Shuttle, the Scandinavian low-fare juggernaut, announced that it would add nonstop Boeing 787 Dreamliner flights to Oakland from both Oslo and Stockholm starting next May.

Premium Economy seats on Norwegian

Premium Economy seats on Norwegian

Nonstops between Oakland and Oslo will run three times per week (Mon,Wed, Fri); Oakland-Stockholm flights will run two times per week (Tues, Sat).

Norwegian, the third largest low-fare carrier in Europe says that it can offer fares as low as $236 each way (all in) due to the lower operation costs of the new 787, eight of which it has on order from Boeing.

However, upon checking briefly for Oakland-Oslo flights in May 2014 at www.norwegian.com/us, I could only find the $236 economy fare for the Oakland-Oslo portion. The cheapest fare for the Oslo-Oakland run is $357.50, for a total of $600.50. Not bad, but not $236 each way as promoted in Norwegian’s press materials.

Economy class seating on Norwegian

Economy class seating on Norwegian

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Fares for summer travel (2014) are in the $1000 roundtrip range. Premium economy fares are around $975 each way, or about $2000 round trip.

On Norwegian’s new Dreamliner, premium economy (38 seats) is configured 2-3-2 with larger cradle style seats that recline, but do not go completely flat. All leather coach seats (259) are laid out 3-3-3, with individual seatback video, and touchscreen snack ordering, similar to what we’ve seen on Virgin America.

According to Seatguru, Norwegian’s premium economy seats are 19 inches wide with 46 inches of pitch. Economy class seats are narrow, at 17.2 inches with the standard 31-32 inches of pitch.

Features of the 787: The Boeing 787 Dreamliner has much larger electrochromatic windows that dim like sunglasses if there’s a glare… they can also be electronically blacked out if you want to sleep. There’s mod LED lighting. It also has larger overhead bins. Because of the Boeing’s use of composite materials, cabin pressure can be set at about 6000 feet– most other aircraft are only able to set cabin pressure at about 8000 feet– Boeing says that on those long hauls, the pressure difference along with better ventilation will help reduce passenger discomfort and jet lag.

More 787’s in the wings…

Japan Airlines 787 now touching down at SFO

Over Labor Day weekend, Japan Airlines launched new 787 flights between SFO and Tokyo’s close in and convenient Haneda Airport, located just 30 minutes south of the center of town. Narita is located 90 minutes to the east.

As you know from previous BAT posts, ANA has a 787 flying between San Jose and Tokyo-Narita.

Starting next April, United will fly a 787 between SFO and Osaka-Kansai.

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Have you flown on a Boeing 787 Dreamliner yet? What did you think? Please leave your comments below. 

LAN inaugural Boeing 767  gets a water cannon salute at SFO in 2010

Adios! LAN inaugural Boeing 767 gets a water cannon salute at SFO in 2010

LAN CANS SFO FLIGHTS. After a four-year run, LAN will suspend its nonstop Boeing 767 SFO-Lima flight on April 1, 2014. That’s too bad because the LAN flight was SFO’s only nonstop to South America. SF-based travelers hoping to stick with LAN can now connect with its flights from LAX. But I imagine most of us here in the Bay Area will likely fly United through Houston when headed to South America. Have you flown LAN to Lima or beyond? How was it? How do you get to South America? Please leave your comments below.

Chris McGinnis

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787 issues affecting United SFO flight plans

United's  Boeing 787 Dreamliner (Photo: United Airlines)

United’s Boeing 787 Dreamliner (Photo: United Airlines)

The ongoing technical issues and grounding of the Boeing 787 Dreamliner are having multiple repercussions for Bay Area Travelers (BATs).

In addition to the cancellation of ANA’s flights between San Jose and Tokyo (currently through at least May 31), United is having to alter its plans to add new transoceanic nonstops from San Francisco International (SFO) this spring due to the grounding of its six 787s.

Last year, United announced that it would add new nonstop flights between SFO and both Paris and Taipei this spring. Initially, its Boeing 777-200ER nonstops to Taipei were to have started on April 9. Nonstops to Paris (using a 767-300ER) were to have started April 11.

Since the aircraft United was planning to use on those routes are being used to plug holes in its flight schedule due to the 787 grounding, those dates have been pushed back to April 26 for Paris, and June 6 for Taipei.

In a statement to The BAT, United said, “While the grounding of Boeing 787 aircraft worldwide is delaying the launch of United’s service from San Francisco to Paris and Taipei as we reallocate aircraft, we remain committed to that service and believe they will both be successful when they launch on April 26 and June 6, respectively. We will work to offer alternate flight options to ticketed customers.”

Currently, the period to take advantage of United’s 50%-100% Mileage Plus bonus offers on these new flights reflects the original start dates…United has not yet made any changes to effective dates on the promotional pages, but told The BAT:  ”We will be adjusting the promotions and will accommodate those that have already registered accordingly.” Keep an eye on that here:  Paris bonus page.   Taipei bonus page.

We also asked United if the start dates for this service could be pushed back again if the 787 is still not flying by late April or May– so far, no response.

Have you been inconvenienced by the grounding of the 787 yet? Please leave your experiences or comments below!

–Chris McGinnis

 

 

Boeing’s 787 grounded: My report from Tokyo

The view from the 47th floor of the Park Hyatt Tokyo (Photo: Chris McGinnis)

The view from the 47th floor of the Park Hyatt Tokyo (Photo: Chris McGinnis)

(TOKYO, JAPAN) Here I sit at the Park Hyatt, Tokyo (the Lost in Translation hotel) watching the morning sun hit Mt Fuji, and watching the headlines and emails about the FAA’s grounding of the Boeing 787 Dreamliner spew forth from my laptop.

As you may know from previous posts, I flew to Tokyo last Saturday aboard one of the first Dreamliner flights to depart San Jose International airport. While there were operational issues with the aircraft at that time,  passengers I spoke with felt confident about flying the brand new 158-passenger bird across the Pacific. Our 10-hour flight to Tokyo was delightful and without incident.

I was traveling with a group of travel media, and during our interviews with ANA executives on Tuesday, we were assured that these were “teething issues” that fell within the band of normalcy for any new aircraft. They were still very excited about the aircraft with plans to buy several more.

While new at San Jose, ANA has been flying the 787 for a year and a half, with rave reviews from passengers, pilots and the media in general. We had heard US Transportation secretary Ray LaHood state a few days earlier that he’d feel confident flying on a 787.

Then, on Wednesday morning here in Tokyo, we heard that a Dreamliner had made an emergency landing at an airport in western Japan, and that all passengers had been evacuated. Apparently, an indicator light told pilots that there was a battery issue, and that there was an unusual odor in the cockpit. After that incident, ANA immediately grounded its fleet of 17 Dreamliners and launched an investigation into the cause. At that time in the US, the FAA said that it was looking into the incident.

Inspecting ANA's maintenance hangar at Haneda Airport on the day before the 787 was grounded. (Photo: Chris McGinnis)

Inspecting ANA’s maintenance hangar at Haneda Airport on the day before the 787 was grounded. (Photo: Chris McGinnis)

Half of our media group had reservations to fly out of Tokyo bound for San Jose on the 787 on Wednesday afternoon. However, thanks to the slower winter travel season and quick action on the part of ANA staff, there was enough room on Wednesday’s ANA flight to San Francisco to accommodate the group and they all got home safely. I was glad I had already booked my return trip to SFO on an ANA Boeing 777 (instead of the 787 into SJC) for later this week.

Last night, I pondered what all this meant as I sat having a meal in the Park Hyatt’s New York Grill & Bar, thinking about Bill Murray and Scarlett Johansson in Lost in Translation drinking Suntory whiskey, listening to a “Sausalito”-like chanteuse croon while the Tokyo skyline twinkled 52 stories below.

I had a great night’s sleep (almost no jet lag on this trip…maybe due to the 787’s new cabin pressurization … or the Park Hyatt’s comfy beds?) and awoke to another bombshell: The US Federal Aviation Administration had grounded the 787 until it could determine the cause of the incident.

With sketchy information and investigations underway, it’s too early to conclude that the aircraft is fundamentally flawed. But the recent rash of incidents and media hype around them are certain to cause concern…

Here’s a list of what is swirling around in my head about this now. Conclusions will come later….

>First, I’m grateful to be safe and sound in a nice hotel in Tokyo, and not stuck at an airport due to a flight cancellation. I’m glad to have the chance to ride on the 787… and equally glad I have a reservation to get back to San Francisco an ANA 777.

>It’s tough to speculate on what this means for ANA’s new 787 flights between Tokyo and San Jose. The 158-passenger Dreamliner is perfect for a “long, thin” route like Tokyo-San Jose. I think it’s unlikely that ANA will substitute another aircraft on the route—such as a Boeing 777 or 767 because they are simply too big—there is not enough demand in the South Bay to keep a 200-300 seat aircraft full. (American Airlines used to have a 777 on the route, but discontinued the flight in 2006.) So if the grounding of the 787 is short term, the outlook for the route should be okay… is it’s a long-term affair, the future of the route is cloudy.

>ANA is handling cancellations on a day-to-day basis– for example, I’ve just learned that Friday’s flight between Tokyo and San Jose has been canceled, but no decision has been made for Saturday’s flight. On ANA alone, Dreamliner cancellations affect the plans of 4,800 passengers per day, according to a spokesperson.

>The impact of the controversy is likely felt most acutely here in Japan– ANA has a fleet of 17 Dreamliners, most of which are used for domestic flying, so re-accommodating passengers is causing some pain. Japan Airlines has grounded seven 787s. In addition, the lithium ion batteries in question are made in Japan. It’s difficult to watch all this come down on the gentle, polite Japanese who feel deeply embarrassed and apologetic about the whole affair.

>The current FAA grounding will affect flights on United’s 6 Dreamliners, however, none of them now fly into the Bay Area, so the local impact is minimal. United is the only US carrier now operating the plane.

>For perspective, I think it’s important to look at a similar incident regarding the giant Airbus A380 last year. If you recall, serious structural and mechanical issues (cracks in wings and an engine fire) forced Australian authorities to ground the plane until remedies were in place. The grounding was temporary, and the A380 was quickly back in the skies. Hopefully, engineers will be able to find a similar fix for the Dreamliner’s lithium-ion batteries, which seem to be the cause of the jet’s most severe problems at the moment.

>Even if the 787 gets back in the skies quickly, some business travelers will likely book away from 787 flights out of fear that future groundings or reliability issues could foul their travel plans.

>Regarding how the airlines might get this fixed, Hudson Crossing aviation analyst Henry Harteveldt told The BAT: “It’s possible the correction may be a multi-step process — a short-term ‘tactical’ fix followed by more in-depth corrections, which may be more complex. Short-term, we may see the FAA recommend airlines limit the types of routes where they operate the 787 — for example, flights that last no longer than a certain number of hours, flights that operate only over land (or close to it), or both. Longer term, the FAA may recommend adding a fire suppression system to the battery bays, replacing the lithium-ion batteries, or something else.”

>The big question remains: Is this plane truly safe to fly? At this point, no one really knows. It’s going to be interesting to watch this pan out.

I’m firmly in the “wait and see” category when it comes to the idea of booking flights on the 787 in the near future. What about you? How do you feel about the 787? Do you trust the airlines, manufacturers and government regulators to keep you safe? Please leave your comments below.

–Chris McGinnis

Inflight: ANA’s Boeing 787 from San Jose to Tokyo [PHOTOS]

IMG_1158 IMG_1181 IMG_1224 IMG_1228 IMG_1327 IMG_1251 IMG_1291 IMG_1335 IMG_1232 IMG_1258 IMG_1273 IMG_1313 IMG_1303 IMG_1304 IMG_1346
Checking in at SJC-- 40 minutes south of SFO (without traffic)
Since the 787 holds only 168 passengers, check in is fast and easy
11:45 am departure from San Jose
First stop: SJC's new business class lounge
The lounge had Japanese newspaper and mags, but no miso soup for breakfast
Time to board the shiny new bird
Note the slight curvature of the wing's edge
46 of the plane's 168 seats are in business class-- all full on this flight
Pre-flight champagne or cold green tea
And we are off! Arcing out over Moffett Field, north over SFO and The City
Business class seats are staggered 1-2-1 or 1-1-1-- all on an aisle
If working, the center single seats are best-- look at all that space to spread out
Space is a little tighter on the center aisles in the 1-2-1 rows...but still...fine
This is a window-side aisle seat-- large workspace to the left, and then window
I had a center aisle seat-- with a shelf for in-flight parapernalia
tray tables fold out into enormous work spaces...
My tray table was large enough for my food tray and iPad
Plenty of storage space for reading material, menus, etc
Nice view from a window seat of the wing's elegant bow. See the Japanese red sun out there?
Here's the money shot: lav with a view! See the big Rolls-Royce engine out there?
Japanese-style toilet with seat warmer and sprayer (seriously!)
Sprayer controls! Front or back?
Economy class seats configured 2-4-2
Excellent inflight entertainment options and large screens
Economy seats get a generous 34" of pitch, compared to 31" or 32" on US carriers
In the middle of the middle in economy there are TWO armrests.
Back at the front of the plane, it's time for champagne.
3 types of sake on the menu
I chose a sake Hakkaisan Ginjo, from northern Japan
A nice starter-- chicken salad tart, melon wrapped in prosciutto
I chose from the Japanese menu-- seabream and octopus sashimi
assorted cold fish
excellent miso soup
European style cheese offering
With a robust Selene Cabernet Sauvignon
ice cream, too
All biz class passengers get Sony noise canceling headsets- leave the Bose at home
Plenty of power-- with outlets at every business class seat
For sleeping, seats recline into true lie-flat position
ANA's expansive true lie-flat business class seat on its Boeing 787 (Photo: Chris McGinnis)
Now that's one very flat surface.
I'm 6'1" and fit comfortably-- but found the seat cushion a little hard
Our flight path-- 10 hours in the air
My favorite course: mid-flight bowl of warm udon noodles
Tint can be adjusted electronically on oversized windows- like transitions lenses
Sweet note from flight attendants helping me with key Japanese phrases
Almost there!
Deplaning onto a tarmac bus offered a nice photo opp
Wow! What a flight. I did not want to get off the plane.

(Tokyo, Japan) Wow. I’ve just flown across the Pacific on the world’s most advanced commercial jet– the Boeing 787 Dreamliner. It is the  only 787 currently flying out of the Bay Area (United’s 787 to Houston was only temporary), and the only transoceanic flight out of San Jose International Airport. And despite the recent concerns about the 787, I felt completely safe on this plane, as did all other passengers I spoke with.

Now I’m sitting in a Tokyo hotel loading up some great slideshow photos of the trip and recounting the flight. Some thoughts:

>I live in San Francisco, so I imagined that the 45-60 minute drive (depending on traffic) down to San Jose would be a pain– however, the quick and easy check-in, security and boarding process at SJC made up for time I felt I’d lost on the trip down.

>The windows on the 787 really are bigger (by 20%)– it’s the first thing you notice when stepping on the plane. Instead pulling shades up and down, window seaters can adjust the tint electronically– sort of like Transitions Lenses.

>Lower pressure and higher humidity in the 787 cabin are detectable– for one thing, your eyes and lips don’t dry out as fast. I’m not sure how to describe the feeling other than to say that cabin air just felt softer. And I felt better when I got off the plane.

>I felt slightly more vibration from the engines on this flight, likely due to the plane’s composite structure. Also, seat cushions seemed harder than average.

>The plane exudes spaciousness with higher ceilings and a wider fuselage– there just feels like there is more space, even in economy class. The extra-large business class section (46 seats) seems to take up half the plane.

>Seatback inflight entertainment screens are big– 17 inches in business, 11 inches in economy. Both classes have 160 channels to choose from.

>In business class, the BEST seats are odd numbered window seats, and even numbered center seats– check out the slideshow and you will see how a center seat on this plane is like sitting at the helm of Starship Enterprise. If you can put up with the commotion around the galleys and lavatories, bulkhead seats are the best of the best seats on the plane in terms of personal space.

>Inflight dining in business class blew me away– the food and drink menu is 24 pages long (!), well suited to both western and Japanese palates. (I went native and ordered off the Japanese menu…See the slideshow above to learn which was my favorite dish. Oishii!)

>The Dreamliner is relatively small plane: Only 158 passengers (46 business, 112 economy), which makes it the right size for smaller markets like San Jose. Compare that to a Boeing 747 which holds 350-400 passengers. End result? Boarding is fast and easy– it feels like a less crowded domestic flight.

>ANA’s roundtrip coach fares between SJC and NRT are about $1,500… Business class fares are in the $4,000 range,  pretty much the same as Tokyo fares out of SFO. ANA is a Star Alliance partner, which means opportunities for earning and burning Mileage Plus miles on these flights.

>Finally, there’s a window in the lavatory– and the Toto toilet has a heated seat with sprayer–  you’ve got to flip through the slideshow above to see it!

So whaddya think? Would you be willing to drive down to San Jose to give ANA’s 787 a try? If you live in the South Bay, will you be able to break out of your habit of driving to SFO to fly to Asia? Would you consider flying ANA to points beyond Tokyo? Please leave your comments below! 

Disclosure: ANA covered the cost of my trip to Tokyo.

 

ANA’s B-787 Dreamliner at San Jose Airport [PHOTOS]

A water cannon salute for the arrival of ANA’s first flight from Tokyo (Photo: San Jose Int’l Airport)

ANA’s B787 Dreamliner unloading at San Jose International Airport. (Photo: San Jose Int’l Airport)

ANA’s Boeing 787 Dreamliner prepares for takeoff as media look on. (Photo: San Jose Int’l Airport)

Sayonara to ANA’s first departure from San Jose at 11:45 am. Plane arrives Tokyo tomorrow at 4:10 pm. (Photo: San Jose International Airport)

Here’s the press release from San Jose Airport about the arrival of ANA’s Boeing 787 Dreamliner today.

I’ll soon be on this big bird across the Pacific, and then return on an ANA Boeing 777  into SFO…and I’ll compare the ride. Which one do you think I’ll prefer??

 

Bay Area gets its first Boeing 787 Dreamliner flight

All Nippon Airways (ANA) today announced the new nonstop service between Mineta San Jose International Airport (SJC) and Narita International Airport (NRT) in Tokyo will start January 11, 2013.  (ANA announced in 2011 that the flight was coming, but did not commit to a firm start date until now.) The inaugural flight will bring the first Boeing 787 Dreamliner aircraft to the Bay Area. Good news: ANA is a partner in the Star Alliance, so United MileagePlus members will be able to earn and burn miles on the route.

The new flight will depart San Jose at 11:45 a.m. and arrive in Tokyo at 4:10 p.m the next day.  The return flight will leave Tokyo at 5:35 p.m. and arrive at SJC at 10:10 that  morning.  The service is expected to start with five flights per week, excluding Tuesdays and Thursdays.

The afternoon arrival in Tokyo is timed to allow connections to destinations throughout Asia, including Beijing, Hong Kong,Shanghai, Singapore, Taipei, Delhi, Guangzhou, Chengdu, Bangkok, and Manila.  The new route will be available for booking August 30.

ANA will use its new Boeing 787 Dreamliner aircraft on the Tokyo Narita-San Jose route.  Built mainly from carbon fiber composite material, the 787 features increased fuel efficiency and passenger comfort– with larger windows, better cabin pressure and larger overhead bins. ANA was the launch customer of the 787, ordering 55 of the aircraft in 2004 and taking delivery of the inaugural aircraft this year.

American Airlines operated a Tokyo-San Jose route from 1990 to 2006.

Would you use SJC instead of SFO for your flights to Tokyo? Is a chance to fly the new Boeing 787 Dreamliner enough to get you to switch? Please leave your comments below!

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San Jose gets new Tokyo nonstops

Advertisement for ANA's new 787 Dreamliner at Tokyo's Haneda Airport (Photo: Infradept / Flickr)

Yesterday, Japan’s ANA (All Nipp0n Airways) announced that it would bring nonstop service back to Mineta San Jose International airport starting this April. (American Airlines offered SJC-NRT nonstops until 2005).

What’s most exciting about the announcement is that ANA will deploy the new Boeing 787 Dreamliner in the route. ANA is the launch customer for Boeing’s newest aircraft and the San Jose flights (as well as those to/from Seattle) will mark the first commercial Dreamliner flights in the US. Currently, ANA only flies the 787 on intra-Asian routes.

So far, all we have is an announcement– There is no firm start date for the flights and when I checked on ANA’s website today, San Jose is not yet listed as an origin or destination city.

Here’s part of ANA’s announcement:

Flying long-haul services to these two key West Coast destinations will enable ANA to maximize the Dreamliner’s efficiency and performance. The Dreamliner uses 20 per cent less fuel than similar-sized aircraft, making it the first mid-sized airplane capable of flying long-range routes, and offers new standards of passenger comfort because of its composite structure and interior design.

Shinichiro Ito, President and CEO of ANA Group, commented: “We are very pleased to announce the launch of further international Dreamliner services to these two new destinations on the west coast of the United States. We will make full use of the efficiencies of the 787 as well as capitalizing on our close relationship with United and Continental Airlines to enhance the competitiveness of our joint ventures with these two Star Alliance partners.”

“Seattle is an important international business hub and home to companies such as Microsoft, Amazon and, of course, Boeing itself while San Jose is in the heart of Silicon Valley. Passenger demand to fly to both destinations is high, not only from Japan but from many Asian cities. The launch of these new services will make ANA the only Japanese airline to operate the two routes, as well as the only carrier to operate the Narita-San Jose route.”

ANA currently operates daily nonstop flights from San Francisco to Japan using Boeing 777-300ER with new “Inspiration of Japan” interiors.

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