United Airlines

5 key ways to upgrade holiday trips

My mom’s famous marshmallow-topped sweet potato casserole- a holiday staple! (Photo: Chris McGinnis)

The next big item on every frequent traveler’s calendar is Thanksgiving- and it’s early this year – just a week away on November 22.

Since an increasing number of Americans are now taking the whole week off, expect big crowds, and long, slow-moving security lines at the airport this starting this Friday, over the weekend and of course, next week. (Might be time to consider line-busting options like CLEAR or PreCheck!)

If you are hitting the roads or the skies next week or next month, here are five ways improve your chances of having a happy holiday trip:

1-Book nonstop flights

While the lower price of a one-stop flight might be tempting, you increase your chances of a delay or cancellation by 100% when you take two flights instead of one to get to your destination. Why take that chance, especially if you are headed home for just a few days, and a delayed or canceled flight could spoil the entire trip?

In many cases nonstop flights cost the same, or only $50 to $100 more. I think of that extra cost as an insurance policy against a hassle-filled trip. (If you don’t know the difference between a nonstop, direct or connecting flight, please read this!)

Another tip to ensure a delay-free trip: Book early morning flights, which are frequently parked at the airport overnight and not reliant on arriving from another airport.

(Are YOU signed up to get The BAT via email? Hop to it! Click here or enter your email in the pink form to the right, please!) 

2-Make high airfares pay you back.

Flying during the holidays means paying a premium of anywhere from 30% to 70% compared to other times of year—especially on long haul flights, according to FareCompare.com. Christmas/New Year’s holiday period airfares are running at an average $454 this year, up 5% from the same period last year when they were $434 according to Expedia.com. Average fares during the peak Thanksgiving period are only slightly less, averaging $442, which is also up 5% compared to last year.

So let’s face it, you’ll be breaking out the credit card—a lot—when traveling during the peak holiday season. You might as well be using a card that’s going to pay you back in points and other benefits. For example, I just signed up for the Chase Sapphire Preferred card, which is currently offering a 40,000-point sign up bonus if I spend at least $3,000 in the first three months.

Since this is the holidays…and I have four trips booked between now and the end of the year… I’ll likely hit that threshold with ease. Which means I’ll end up with at least 50,000 points (bonus plus two points per dollar spent on travel) and that is enough for two no-blackout-date airline tickets, which I’ll likely use NEXT year to avoid paying through the nose to fly home for during the peak holiday season. (See below)

Right now, most major credit cards are offering similarly fat points and mileage bonuses to frequent travelers with good credit, so if you’ve been sitting on the fence about getting a new card, doing so during the heavy-spending holidays is smart strategic move.

3-Postpone peak season trips

If pricey holiday airfares will keep you grounded this year, celebrate with your family during “dead weeks” instead.  Dead weeks are travel industry lingo for the annual low points in travel demand, which ironically come in the middle of the peak holiday travel season. And when demand plummets, so do prices.

The catch is that you have to travel when everyone else is staying at home. Dead weeks typically occur right after the big Thanksgiving rush, and again right after the Christmas/New Years rush in early January. The good news this year is that with an early Thanksgiving (Nov 22) we have one extra dead week—the last week of November—and the deals are plentiful.

Here’s an extreme example: A transcontinental flight between San Francisco and Cleveland during the Thanksgiving or Christmas peak is currently a painful $1,460 (seriously!) round trip.

But when checking on dead week deals on Orbitz this week, I found that United is offering an astoundingly low fare of just $208 round trip on that route over the weekend of Nov 30-Dec 3. Now that’s dirt-cheap!

Dead week deals are not only a great opportunity for flexible travelers to save, but an easy way for frequent travelers to top off their mileage balances in order to keep or bump up their cherished elite level status. (That SFO>CLE round trip nets a whopping 4,300 elite qualifying miles.) If you are a Delta SkyMiles junkie, I found roundtrips between SFO and Atlanta for just $220 during dead weeks. Amazing!

Expedia has a helpful tool to find similar low fares.

(Are YOU signed up to get The BAT via email? Hop to it! Click here or enter your email in the pink form to the right, please!) 

4-Stay at a hotel

Why burden the in-laws with the hassle of houseguests during the already stressful holidays? Instead of bunking on that lumpy sofa bed or stuffy guest room, book a nearby hotel.

Due to lack of demand from business travelers, most hotels are dirt-cheap during the holidays, and offer the chance experience a five-star hotel at a two or three star price.

Example: I frequently travel back to Atlanta, my hometown, for the holidays. I’ve found rooms at the five star InterContinental Buckhead hotel for just $139 per night during Thanksgiving or Christmas, while at other times of year they go for $400+.

Rooms at comfortable suburban hotels like Best Western that may be closer to your relatives are likely starving for business during the holidays—so call the hotel directly to see if you can negotiate a great deal.

Or show off your travel-tech-savvy by pulling out your fancy new iPhone 5 or Samsung Galaxy S3 and using last minute hotel-deal apps like HotelTonight to score some amazing rates.

Like what you are reading? Then please tell 3 friends to SIGN UP for The BAT today! They will appreciate the heads up! Send them this link and a little encouragement: www.thebat-sf.com 

5-Splurge a little

While you can always pay a lot more to sit in first class, you can now pay a little bit more, and get a more comfortable coach seat. During the busy, crowded holidays, that’s money well spent.

While getting a few extra inches of room always helps, the real benefit of paying for a better economy seat is that you are usually allowed to board early—with elite level flyers. Early boarding means you get early access to scarce overhead bin space, and since these seats are located near the front of the plane, you’ll be among the first to exit when the plane lands.

These premium economy seats cost from $20 to $200 more, depending on the duration of the flight. For example, for a trip home for the holidays, you could pay Delta $70 extra for one of its Economy Comfort seats for the 4-5 hour nonstop between San Francisco and Atlanta. A cheaper option would be Southwest’s EarlyBird check in fee of just  $10 each way—which gets you to the front of the line for boarding.

Have a great trip and a very happy holiday!

-Chris McGinnis

*****

Are YOU signed up for The BAT? If not, why not? Subscribe to The BAT via e-mail!

Follow @cjmcginnis

Welcome new readers! If this information was helpful to you, please subscribe to The BAT via e-mail- and tell your friends about it, too!

Disclosure: Some of the companies mentioned in this post have been or are current clients of my company, Travel Skills Group, Inc.

*****

Sponsor:  

For a limited period, San Francisco passengers will have the opportunity to experience spacious luxury onboard the world’s largest commercial aircraft, the Airbus A380 on flights to Asia.  Between December 28, 2012 and March 24, 2013, Singapore Airlines will pop into town with daily “Pop-Up” A380 flights between San Francisco and Singapore via Hong Kong.  Flip through this slideshow to see its famous Suites and the widest Business Class seats in the sky.

SQ1 departs SFO at 10:50 pm and arrives in Hong Kong at 5:50 am two days later. Flight time is about 13 hours to Hong Kong, and with another 3.5 hours to Singapore, you’ll have plenty of time to soak up the luxury and explore the 1000+ onboard entertainment options.  SQ2 arrives daily in SFO at 7:45 pm on the same day it departs from Singapore and Hong Kong.

***

 


Virgin America matching United, AA elite status

This just in from Virgin America— something I’ve been waiting for for a while now… will you take Virgin up on the offer? Is it enough to force you to break away from your Mileage Plus addiction? Please leave your comments below! 

Here’s Virgin’s announcement:

This week, we’ve just launched a status match program where, between now and April 30, 2013, qualifying elite level flyers from United Airlines and American Airlines’ frequent flyer programs will be able to request matched status to Virgin America’s Elevate Gold and Elevate Silver Status levels without giving up their status (or any points/miles) in their current program.

Applicants will need to sign up for the Elevate program if not already a member, and can expect their Elevate status to be updated within 7 to 14 days after submitting their application. Approved members will receive their new Elevate status good through April 30, 2013, and will have an opportunity to retain their status through the end of 2013 by earning sufficient status points by flying Virgin America, Virgin Atlantic and Virgin Australia. For full details please see: www.virginamerica.com/statusmatch.

Like what you are reading? Then please tell 3 friends to SIGN UP for The BAT today! They will appreciate the heads up! Send them this link: www.thebat-sf.com 

As you may remember, this summer, Virgin America launched a suite of enhancements to its Elevate frequent flyer program this summer – including the new Elevate Gold and Elevate Silver Status levels.  Matched members from United’s MileagePlus and American’s AAdvantage programs will get to enjoy almost all the benefits currently offered to Elevate Gold and Elevate Silver members during this period – such as: points earning bonuses, priority check-in, security clearance and boarding; free checked bag allowances; enhanced digital/social rewards; private discounts; an expanded advance purchase upgrade window for the airline’s exclusive eight-seat First Class; complimentary space-available upgrades to the carrier’s premium Main Cabin Select service; and complimentary access to the best seat assignments within Main Cabin. 

*****

Are YOU signed up for The BAT? If not, why not? Subscribe to The BAT via e-mail!

Follow @cjmcginnis

Welcome new readers! If this information was helpful to you, please subscribe to The BAT via e-mail- and tell your friends about it, too!

*****

Sponsor:  

For a limited period, San Francisco passengers will have the opportunity to experience spacious luxury onboard the world’s largest commercial aircraft, the Airbus A380 on flights to Asia.  Between December 28, 2012 and March 24, 2013, Singapore Airlines will pop into town with daily “Pop-Up” A380 flights between San Francisco and Singapore via Hong Kong.  Flip through this slideshow to see its famous Suites and the widest Business Class seats in the sky.

SQ1 departs SFO at 10:50 pm and arrives in Hong Kong at 5:50 am two days later. Flight time is about 13 hours to Hong Kong, and with another 3.5 hours to Singapore, you’ll have plenty of time to soak up the luxury and explore the 1000+ onboard entertainment options.  SQ2 arrives daily in SFO at 7:45 pm on the same day it departs from Singapore and Hong Kong.

 

Why isn’t popular PreCheck at SFO?

Map of TSA PreCheck locations across the US. What’s missing from this picture?

By now every frequent traveler has heard about the TSA’s innovative and very popular PreCheck trusted traveler program.

In a nutshell, PreCheck offers certain high mileage frequent flyers access to special, faster lanes at airport security that do not require them to remove their shoes, belts or coats, or take their laptops out of their bags for screening. (When I was chosen to pass through a PreCheck line last summer in Atlanta, the process reminded me of pre-9/11 security… a breeze. I was through in less than a minute and walked away with a big smile on my face.)

The introduction of the speedy new PreCheck lanes has been one of the best things the TSA has ever done for frequent travelers. It has been a roaring success in terms of passenger satisfaction as well as PR for the frequently maligned agency. To date, 3 million travelers have passed through PreCheck lanes at 26 airports across the country- the most recent addition is United’s hub at Washington-Dulles. It’s also at United hubs in Newark (C3), Houston and  Chicago. Even LAX has it!

There’s only one problem: Not a single Bay Area airport has PreCheck yet.

Why not? Well, it’s been tough for me to get a good answer from the airport or the TSA… and I’ve been asking and asking ever since the program rolled out last year. I’ve been hearing from BAT readers, too wondering why we don’t have it at a major hub airport like SFO or even OAK or SJC.

Last week I got a hopeful response from SFO spokesperson Mike McCarron: “It is ultimately up to the airlines to work out the arrangement with the TSA.  From what we understand, PreCheck should start showing up with United and Delta about mid-November.” All the TSA will say is that it “will be in 35 airports by the end of 2012.”

Virgin America spokesperson Abby Lunardini told The BAT, “We’re in discussions with TSA and are supportive of program and hope we can offer to Virgin America’s T2 guests in the near future — but there is no definitive roll out date yet.”

So there you have it…. I guess we’ll just have to sit back and wait our turn. Stay tuned to The BAT for updates and a big announcement when PreCheck finally arrives- hopefully this November.

Have you enjoyed PreCheck at other airports? Have you used CLEAR lanes at SFO yet? Are you finding airport security a bit more manageable now that the summer crowds have gone home? Please leave your comments below. 

>Chris McGinnis

**DO YOU LIKE WHAT YOU ARE READING HERE? Help spread the word about The BAT! Forward this link to your frequent traveling colleagues, your travel agent, your corporate travel manager! We need new readers and will only get them from recommendations from readers like YOU! www.thebat-sf.com**

*****

Are YOU signed up for The BAT? If not, why not? Subscribe to The BAT via e-mail!

Follow @cjmcginnis

Welcome new readers! If this information was helpful to you, please subscribe to The BAT via e-mail- and tell your friends about it, too!

*****

 

 

Coming soon to a flight near you: video streaming

(Photo: Kingair4 / Flickr)

JetBlue announced this week that it will (finally) offer a new, faster satellite-based inflight wi-fi product starting in early 2013. (Currently, JetBlue does not offer inflight wi-fi at all.)

JetBlue (with flights between SFO and Oakland to destinations such as Long Beach, Austin, Ft Lauderdale, New York, Washington and Boston) says that the new service from Live TV and ViaSat (not Gogo) will be fast enough to allow streaming of movies in-flight.  On its blog, JetBlue is promising that every passenger on the plane will be able to log on and have an “at-home experience” in terms of speed. The carrier offered no firm date for the launch, only promising “early 2013.” In an unusual twist, it says it will offer the service for free until the first 30 planes get it. After that, it will offer a tiered product, with a free basic connection, but charges for more bandwidth.

Not to be outdone by JetBlue, Delta says that it, too will offer the option of streaming movies and TV shows using inflight wi-fi on all 800 of its domestic two-class aircraft “by the end of 2013.” Delta currently provides Gogo wi-fi on its entire domestic fleet.

In related news, Canadian regulators have given the greelight to Gogo to get started on extending its ground-based network north of the US border. Service should be available starting in 2013.

Have you ever read The BAT’s sister publication, The TICKET? You should check it out! 

With SF-based Virgin America offering wi-fi on 100% of its flights, plus Delta, United and American providing it on all SFO>JFK flights, Bay Area Travelers (BATS!) are pretty spoiled. Such ubiquity is not the case elsewhere, and in fact, only 31% of domestic flights (1,165 aircraft) in the US have it. At Southwest, 35% of planes have it; 22% of American Airlines planes have it, and at United, the largest carrier in the world (and at SFO), only 1% of its flights have it, according to Business Travel News.

What is surprising is that usage of inflight wi-fi on the planes that offer it is miniscule—just a scant 5.4% on average for the first half of 2012 according to Gogo. I think that number is low because most flights are so short that it does not make sense to log on in-flight. But anyone who flies across the country frequently has witnessed a much higher usage rate- on some of those SFO-JFK flights sometimes it seems that the whole plane is logged on… and speed suffers as a result.  So all these promises of faster products are heartening.

Whether it is land-based or satellite-based,  the availability of wi-fi is THE deciding factor when I’m chosing an airline for flights longer than three hours. What about you? How important is in-flight wi-fi in your airline decision? Will you fly JetBlue more often if it comes through on its promise of a superfast in-flight wi-fi experience? Do we really need to stream video in-flight? Please leave your comments below.

**DO YOU LIKE WHAT YOU ARE READING HERE? Help spread the word about The BAT! Forward this link to your frequent traveling colleagues, your travel agent, your corporate travel manager! We need new readers and will only get them from recommendations from readers like YOU! www.thebat-sf.com**

*****

Are YOU signed up for The BAT? If not, why not? Subscribe to The BAT via e-mail!

Follow @cjmcginnis

Welcome new readers! If this information was helpful to you, please subscribe to The BAT via e-mail- and tell your friends about it, too!

*****

 

United playing musical gates at SFO, again.

Travelers wait for United’s short bus shuttle at SFO earlier this summer. (photo: Chris McGinnis)

Earlier this summer, The BAT reported on United’s surreptitious move into Terminal 1 at SFO. At the time, United said it would move a handful of flights (mostly to Southern California) into Terminal 1, and transport passengers from United’s main Terminal 3 via 20 passenger shuttle buses. But over the summer months, United begain using Terminal 1 willy-nilly—we heard from cranky passengers forced to use Terminal 1 when flying to or from cities all over the country.

Now that’s all changing. Again.

Starting this week, United is moving at least 100 United Express flights to Terminal 1. The move is designed to free up space in Terminal 3 (and on those tiny short-bus shuttles) so United can have all its mainline flights there.

Here are the details the United has confirmed with The BAT:

>Most (but not all) United Express flights moved to Terminal 1 on September 5.

>All mainline flights will now use Terminal 3

>United still wants all customers to check in for ALL flights at Terminal 3, then walk to gates 71A or 87A for a shuttle ride over to Terminal 1. (However, we’ve learned that some wily frequent fliers just print boarding passes at home and go straight to Terminal 1 when they see that their gate number is 71A or 87A.)

>Gate 92 in the international terminal will no longer be used for shuttle transfers.

>There will be no more mainline United flights using Terminal 1

Eventually, all this will change again. All United operations will be happily reunited in Terminal 3 when boarding area E in re-opens after a massive renovation, which an airport spokesperson said is  expected to be completed in November 2013.  (Boarding area E is the old American Airlines space.)

Are YOU signed up for email alerts from The BAT?? If not, why not? Enter your email in the pink box to the right!>>

UPDATE: Sept 7: Here’s the official notice about this now appearing on United’s website:

United flights from San Francisco International (SFO) depart from Terminal 1, Terminal 3 and the International Terminal. Ticketing, check-in and baggage drop for all flights are located at Terminal 3.

You may proceed through security at Terminal 3 and, if you are departing from Terminal 1, take the shuttle bus from Terminal 3 to Terminal 1. If you are departing from Terminal 1 and have already checked in, do not need to see a United representative, and do not have any bags to check, you may proceed through Terminal 1 security with your boarding pass.

Shuttle buses depart every five minutes from Terminal 3 (Gates 71A and 87A) to Terminal 1 (Gate 39). For elevator access to a bus stop, please use Gate 87A.

Have you been faced with United’s musical gates routine at SFO yet? How did that go for you? Please leave your comments below. 
*****

Subscribe to The BAT via e-mail!

Follow @cjmcginnis

Welcome new readers! If this information was helpful to you, please subscribe to The BAT via e-mail- and tell your friends about it, too!

*****

SFO gets United Boeing 787 Dreamliner after all

United’s new baby: The Boeing 787 Dreamliner is coming to SFO! (Photo: United Airlines)

United will deploy its shiny new Boeing 787 Dreamliners on get-acquainted runs between domestic hubs and Houston for two months this fall, including one route to/from San Francisco International. Eventually, the planes will fly off on previously announced international routes. But in November and December, they’ll be making calls here at SFO.

From November 4 through December 2, a United Dreamliner will depart SFO at 12:15 am, arriving Houston at a painful 5:41 am five times per week. The return flight from Houston will depart at 5:45 pm, arriving SFO around 8 pm. From December 3 through January 3, the flights will be daily.

Yes, you read that correctly, United is positioning its shiniest, newest plane on a red-eye flight from SFO to Houston. Yuck. The upside is that there will be plenty of room in business class to lie flat and sleep (if you get upgraded to one of the 36 true lie flat seats). But if you are sitting in the back, looking out of those 30% larger windows, all you will see is the black of night. The same goes for the return flight from Houston… at that time of year, the sun has set by 5:45 pm.

A United spokesperson did not have a ready answer when I asked about this owly-bird scheduling for SFO flights. Dreamliner debut flights between Houston and Los Angeles (LAX), Chicago (ORD), Cleveland, Denver and Dulles are all during daylight hours, so it seems odd that SFO’s are all at night. Too bad. (United’s release does say that scheduling is subject to change, so maybe we’ll get lucky…)

DO YOU SUBSCRIBE TO THE BAT? If not, why not? Please enter your email address in the pink box to the right!>> 

Nonetheless, the allure of the new 787 is definitely going to draw interest among die-hard aviation geeks. However, flying between SFO and Houston is not cheap- mid November round trip fares are currently running about $480. For those interested in booking a seat on the new bird, these 787 flights will go on display on United.com starting September 1.

United has 50 Dreamliners on order- it will get five of them by the end of this year.

Below is an interesting infographic about United’s new bird.  Will you go out of your way to fly on a Boeing 787 Dreamliner? Please leave your comments below. 

Recent posts in The BAT:

*****

Subscribe to The BAT via e-mail!

Follow @cjmcginnis

Welcome new readers! If this information was helpful to you, please subscribe to The BAT via e-mail- and tell your friends about it, too!

*****

 

Overreaction to United’s network outage?

Did you or someone you know get stuck in United’s network outage yesterday afternoon? Here’s United’s official response to The BAT about the incident:

United’s operations are running normally today following yesterday’s network outage. The outage lasted approximately two hours, and as a result we experienced 580 delays and nine cancellations. (8 yesterday, 1 residual today). The outage was caused when a piece of communication equipment in one of our data centers failed and disabled communications with our airports and web site. We have fully redundant systems and we are working with the manufacturers to determine why the backup equipment did not work as it was supposed to.

As you may have seen, when United’s network went down, social media and news channels squealed about hours-long waits, hand-written boarding passes, and armies of angry passengers vowing “I’ll never fly United again!”

But just how bad was it out there? In my experience, network outages do happen (at all airlines), and thankfully not all that frequently. To me, this outage was equivalent to a bad storm hitting a major hub- yes, some people were late, but everyone eventually got to their home or hotel. United played nice by offering waivers for travelers who had to change plans because of it. But I don’t think it was the complete and total meltdown as portrayed by many media outlets.

Or was it? Do travelers and the media tend to overreact to events like this? Or was the network outage indicative of deeper problems at United? Please leave your comments below.

Recent posts in The BAT:

*****

Subscribe to The BAT via e-mail!

Follow @cjmcginnis

Welcome new readers! If this information was helpful to you, please subscribe to The BAT via e-mail- and tell your friends about it, too!

*****

United reveals routes for new Boeing 787 Dreamliner

You’ll be able to spot United’s new 787 by the serrated edge of its jet engines. (Photo: United Airlines)

But unfortunately, none of the new routes are to or from United’s big hub at San Francisco International.

Here’s the statement from United about where it’s positioning its shiny new bird:

United Airlines today announced the first international routes for the airline’s newest addition to its fleet, the Boeing 787 Dreamliner. In addition to the previously-announced service from its Denver hub to Tokyo Narita, starting March 31, 2013, the airline will operate nonstop 787 service five days a week between its Houston hub and Lagos, Nigeria, beginning Jan. 7, 2013. United will also operate daily, nonstop 787 service between its Los Angeles hub and its Narita hub, beginning Jan. 3, 2013, and Los Angeles to Shanghai, beginning March 30, 2013.United will also operate daily, nonstop 787 service from its Houston hub to Amsterdam and London Heathrow on a temporary basis. Houston to Amsterdam service begins Dec. 4, 2012, and Houston to London Heathrow service begins Feb. 4, 2013.

Gosh, why do B.A.T.s (Bat Area Travelers) feel so left out? As it stands right now, SFO is not scheduled to get Dreamliner service from ANY airline as of today. As I reported here earlier this week, ANA has announced that it will bring the Boeing 787 Dreamliner to the Bay Area when it introduces new flights between San Jose and Tokyo Narita in January 2013.

When The BAT called United and asked, “Hey, what about SFO?” spokesperson Mary Ryan said, “Please keep in mind that today’s route announcement is only the first of several routes that will ultimately be flown using the 787. We also have yet to announce 787 domestic service…With 50 787s on order, United customers around the world can expect to see the aircraft on both existing and new long-haul routes in the future.”

Business class onboard United’s new Boeing 787 Dreamliner- note the “dimmer switch” under the window? (Photo: United Airlines)

Of course, most frequent travelers from the Bay Area would love to give the new bird a try. It’s got much larger electrochromatic windows that dim like sunglasses if there’s a glare… they can also be electronically blacked out if you want to sleep. There’s mod LED lighting. It also has larger overhead bins. Because of the Boeing’s use of composite materials, cabin pressure can be set at about 6000 feet- most other aircraft are only able to set cabin pressure at about 8000 feet- Boeing says that on those long hauls, the pressure difference along with better ventilation will help reduce passenger discomfort and jet lag. However, after an overnight 787 flight in Asia a Wall Street Journal reporter wrote that the ride was “a modest improvement, not dramatic difference.”

In terms of size, the Boeing 787 is about the size of a Boeing 767…the plane only holds 219 passengers and is configured with 36 seats in BusinessFirst, 72 seats in Economy Plus and 111 seats in Economy. By comparison, United’s internationally configured Boeing 777 holds about 250 passengers. A big Boeing 747 holds 374.

For a detailed view of United’s rollout of its new B787 earlier this month, check out this slideshow from USA Today. 

What’s your favorite long haul aircraft? Why? Would you fly a United Boeing 787 Dreamliner from SFO? Please leave your comments below. 

United revamps popular PS flights to New York

The new United PS business class seat will be identical to Continental BusinessFirst seat pictured here. (Photo: United Airlines)

United’s super-popular “Premium Service” (PS) flights on the business-travel-heavy route between SFO and New York-JFK (as well as LAX-JFK) are about to undergo a radical re-do. To me this is great news because the current PS interiors have been tatty and worn out for a while…

Last week United revealed details of the new PS to The BAT, so here’s what you need to know:

>Reconfiguration of all 13 United Boeing 757s offering PS service will begin this October and should be complete by summer of 2013. All seats, walls, floors, bins, lavatories and galleys will be replaced, so they will feel like brand new planes. (No word yet on when you will actually be able to book a new PS flight.)

>The reconfigured aircraft will have business class, Economy Plus (EP) and standard economy seats.

>There will be no first class seatson the new PS aircraft. (Currently, there are 12.)

United’s current PS business class seat. (Photo: United Airlines)

>Reconfigured aircraft will have 28 true-lie-flat business class seats, up from the current 26 cradle-style seats. The new business class PS seat will be the same as Continental’s flatbed BusinessFirst seat on its internationally configured 757s. (See photo above) United says it will call this class of service United BusinessFirst.”

>Each business class seat will have an individual 16-inch video monitor connected to and audio-video on-demand (AVOD) system, a three prong universal 110v electrical outlet and USB port. (No more Dig-E-Players!)

**DO YOU LIKE WHAT YOU ARE READING HERE? Help spread the word about The BAT! Forward this link to your frequent traveling colleagues, your travel agent, your corporate travel manager! We need new readers and will only get them from recommendations from readers like YOU! www.thebat-sf.com**

>In-flight service in business class will be the same—you’ll still get pre-flight cocktails, warm nuts, and two hot towels. (There will still be the peachy Bellinis and other featured cocktails served.)

>There will be 48 Economy Plus seats on the new PS flights, down from 72 in the old version. The downside is that there are fewer EP seats, but the upside is that EP seat pitch on the new PS flights will be 36 inches. (Current PS flights have 34 inches between each coach seat. And as we all know, two inches can make a big difference!)

>There will be 66 standard economy seats on the new PS flights with 31-32 inches of pitch—current PS flights offer EP only.

>Both EP and standard economy seats will have individual 9-inch seatback video screens with access to the AVOD system. (No more fuzzy overhead screens!)

>All PS flights will be getting an upgraded Gogo in-flight wi-fi system that a spokesman said should be faster (9.8 Mbps, up from the current 3.1) and better able to meet the high demand on these flights.

Mock up of American’s “Transcontinental Series” business class seat. (Photo: American Airlines)

>On the competitive front, American has announced that starting in late 2013 it will dump its current 767’s flying between SFO and JFK and replace them with much smaller, but specially outfitted, stretch versions of the Airbus A321 with first, business, Main cabin Extra and standard coach seats. Delta and Virgin America offer the same first class Recaro seat on the route, and have not made or announced any recent changes. (Here’s our post and video about a recent Delta Business Elite flight to JFK.)

How do YOU like to fly to New York? Are you pleased with the changes coming to United’s PS flights? Are these changes a net gain or loss for BATs - Bay Area Travelers? Please leave your comments below.

*****

Subscribe to The BAT via e-mail!

Follow @cjmcginnis

Welcome new readers! If this information was helpful to you, please subscribe to The BAT via e-mail- and tell your friends about it, too!

*****

 

Another Airbus A380 arriving at SFO

Singapore Airlines (SIA) has announced that it will be flying its flagship A380 between SFO and Hong Kong with continuing service to Singapore this winter. SIA is the first Asian carrier to fly the double decker A380 into SFO. (Lufthansa and Air France arrived at SFO with the A380 first.)

Most frequent travelers have only dreamed of flying Singapore Airlines, renowned for its top notch service, Singapore girls and over-the-top business and first class cabins. It’s frequently cited as the best airline in the world. Airline spokesperson James Boyd told The BAT, “It’s important to note that the A380 will only be on the SFO route for three months. It’s a great ‘pop-up’ opportunity for Bay Area business travelers to get a taste of our premium flagship service.”

Singapore currently flies Boeing 777s between SFO and Singapore twice a day- one flight stops over in Seoul, the other stops over in Hong Kong. While the B777 service is nice, it’s now a little dated and not near as nice as what SIA offers on its big A380. Flip through the slideshow above to see its famous first class suite and the widest business class seat in the sky.

SIA’s got a super-sexy flight number on its SFO>HKG>SIN run: SQ1, which departs SFO at 10:50 pm and arrives Hong Kong at 5:50 am two days later. Flight time is 15 hours to Hong Kong, plus another four hours to Singapore, so you’ll have plenty of time to soak up the luxury. SQ2 arrives back in SFO at around 8:30 pm.

SIA is a Star Alliance partner, but unfortunately, you cannot redeem United Mileage Plus miles for SIA’s business or first class seats. However, coach seats are available starting at 65,000 miles round trip.

Ready to go? A quick scan of roundtrip fares for mid January between SFO and Singapore shows coach at about $1250; business at $5,900 and first at $12,500.

Have you ever flown Singapore Airlines before? What did you think? 

Singapore Airlines’ flagship A380. (Courtesy: Singapore Airlines)

*****

Subscribe to The BAT via e-mail!

Follow @cjmcginnis

Welcome new readers! If this information was helpful to you, please subscribe to The BAT via e-mail- and tell your friends about it, too!

*****

Are you a frequent traveler living in the San Francisco Bay Area?
Then you need to read THE BAT! We sift through all the travel news out there and post only the info that applies to YOU!

Subscribe to the BAT
Enter your email address:

Delivered by FeedBurner

 Get The Bat via RSS Feed

The Bat on SFGate